Review & Reputation Management
More reviews, higher ratings, more customers, no extra work.
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Online Reviews Matter, Does Your Business Stand OUt?
The reality is that we live in a search-happy world. Before anyone decides to do business with you, they first look you up online. And what they find can have a huge impact, for better or for worse.
The latest research suggests that businesses risk losing 22% of business when potential customers find a negative article on their first page of search results. That number increases to 44% lost business with two negative articles, and 59% with three negative articles.
Reputation Management is aimed to boost online visibility and drive visitors to a website by assisting the reputation of a business within search engines. It helps foster a debate by enhancing conversation and “influencing the influencer”. Online Reputation Management can be used either for increasing positive brand and keyword content driven search results or dissipating negative content that appears within search engines through brand searches, keyword searches, or both.
Advantages of our Review & Reputation Management
automates the review gathering process.
pre-captures sentiment from the customer prior to allowing a review.
are deep-linked to your review sites based on what apps they have.
are routed to customer care via SMS or email alert, which allows you to resolve the issues in real time.
Get the competitive edge against your competition
Online reputation management actively establishes your credibility as a reliable business and gives your company a competitive edge over others in your industry. It helps you position your business as the first and best choice when customers are researching online before making a decision where to spend their money.
Your online reputation serves as 24/7 advertising, getting the word out about your company to customers searching on the internet, specifically consumers in your community searching for your specific service.